AI assistant for guests
Answers 24/7 in the guest's language: arrival, parking, Wi-Fi, beaches. Only from your information, and it never confirms anything on your behalf.
Mirna sezona
An AI assistant and automations for holiday rentals and agencies.
Less time on guest messages, more direct bookings and returning guests. A system that works for you, even while you sleep.
Six parts, one calm season.
Automatic guest messages
From booking confirmation to check-out: arrival instructions, a form that collects check-in details, a reminder the day before, a thank-you and a review request. Guests who enquired directly but didn't book get one reminder after 48 hours and another after 96 hours, and nothing more.
Digital guide with a QR code
Wi-Fi, house rules, beaches and parking in several languages, plus recommendations for restaurants, transfers and trips.
Cleaning schedule
Your cleaner automatically gets the check-out date and time, plus a reminder the day before.
Reports for owners
A monthly report on bookings and income by channel. Agencies can send it to their property owners.
Partner recommendations
Transfers, boat trips and restaurants in the guide and the messages, always clearly marked as recommendations. If a booking comes through your recommendation, and by agreement with the partner, you can earn a commission.
For agencies
One system for all your properties.
Guests get instructions and answers in their own language, cleaners get a schedule and owners get a report. Your team only handles what really needs a person.
01
You fill in a template
One row per property: Wi-Fi, arrival, parking, keys, house rules and recommendations.
02
We set up the system
Every property gets its own link and QR code. We connect to the software you already use, where possible.
03
Guests get answers
The assistant knows which property the guest is in and answers from its details. Anything it isn't sure about goes to your team.
Two packages
Full package
For agencies that handle most guest work by hand today.
Add-on
For agencies whose software already sends guest messages and manages cleaning. We add the assistant, digital guides, partner recommendations and reports.
Priced per property, quote on request. After a 15-minute call you get a written quote with a fixed price for your number of properties.
What we do, and what we don't.
- The check-in form collects the details a guest types in. It doesn't complete the guest registration for you.
- Winter offers for a direct booking go only to past guests who agreed to receive them.
- The assistant answers only from your property information. Anything it isn't sure about goes to you or your team.
- Enquiry reminders stop as soon as the guest books or replies.
- Partner recommendations are always clearly marked.
Try the assistant before we talk.
Chat with the demo assistant of a fictional villa in Brela, in Croatian or English. The demo uses a fictional business.
Demo project
AI guest assistant – Villa Beluga
AI assistant that chats with the guests of a fictional holiday villa in Brela.
Answers guest questions 24/7 in their language, quotes prices, checks free weeks and sends the owner only what needs a decision.
- AI agent
- Owner panel
- Any language
Questions we get asked
How much does it cost?
For hosts, the AI assistant starts from €790, plus care from €99 a month. The exact price depends on the number of units and the parts you choose. Agencies pay per property and get a quote on request. After a short call you always get a written quote with a fixed price.
Does it work with Rentlio or the software we already use?
You don't have to change the software you use. We build on what you have and connect to it where possible. Whether your software can be connected is something we check before we quote.
Which languages does it work in?
The AI assistant answers in the guest's language. You can try the demo in Croatian and English. We prepare the guides and messages in the languages you need.
What happens when the AI doesn't know?
The assistant answers only from the information you approve and doesn't make answers up. If it isn't sure, or the question needs a decision, it passes it to you or your team. It never confirms anything on your behalf.
Who receives the offers and reminders?
Winter offers for a direct booking go only to past guests who agreed to receive them. Guests who enquired but did not book get at most two reminders, and these stop as soon as the guest books or replies.
Tell us what you want to build.
Send a short message. We usually reply within one working day.